HOW TO SHOP ON 677 MALL






How to Shop on 677 Mall — 677 Mall


Shopping Guide

HOW TO SHOP
ON 677 MALL

New to 677 Mall? This guide walks you through everything — from browsing products to receiving your order.

Step 1
Browse & Find
What You Need

677 Mall has products from local Solomon Islands vendors and international sellers. Here’s how to find what you’re looking for.

🛍️
Option A

Browse by Category

Click Products in the top menu to explore categories including Beauty & Personal Care, Fashion & Apparel, Shoes & Footwear, Jewellery, Home & Living, DIY Art & Craft, Electronics & Gadgets, and Men.

→ Go to 677mall.com/shop to see all products

🔍
Option B

Search for a Specific Product

Use the Search bar at the top of any page. Type in what you’re looking for — a product name, brand, or keyword — and press Search.

💡 Try searching: “hair serum”, “pillow”, “electronics”

🏪
Option C

Browse a Specific Vendor’s Store

Each vendor on 677 Mall has their own store page. On any product listing, click the vendor’s store name to visit their full store and see all the products they sell.

⭐ Look for the 677 Mall Official Store badge for verified products

Step 2
Create Your
Free Account

You need a 677 Mall account to place orders and track your purchases. Creating one is free and only takes a minute.

👤
How to Register

Sign Up as a Customer

Go to 677mall.com/my-account and click Register. You will see two options — “I am a Customer” and “I am a Vendor”. Select “I am a Customer” to create a shopping account. Enter your details and click Register.

→ Already have an account? Just log in at 677mall.com/my-account

📋
At Checkout

Or Register During Checkout

You can also create your account at the checkout stage. We recommend creating an account so you can easily track your orders later.

💡 Registering also means faster checkout next time

Step 3
Add Products
to Your Cart

Once you’ve found what you want, adding it to your cart is simple.

🛒
Simple Products

Click “Add to Cart”

On the product listing or product page, click the Add to Cart button. The item will be added to your shopping cart. You can continue browsing and add more items before checking out.

→ Your cart icon at the top shows how many items are in it

🎨
Products with Variants

Select Your Options First

Some products have multiple options such as size, colour, or style. For these, you’ll see a Select Options button. Click it, choose your preferred option, then add to cart.

💡 Always double-check your selected size or colour before adding

🧺
Multiple Vendors

Shop from Multiple Vendors at Once

You can add products from different vendors to the same cart and checkout in one go. Each vendor will fulfil their part of your order separately, so delivery times may vary per item.

⚠️ Check each vendor’s delivery timeframe on their store page

Step 4
Checkout
& Pay

677 Mall currently accepts Bank Transfer and M-SELEN mobile money payments. Visa card coming soon.

🏦 Bank Transfer

Pay directly from your bank account to 677 Mall’s account.

  • Select Bank Transfer at checkout
  • Complete your order — you’ll receive 677 Mall’s bank details on screen and via email
  • Transfer the exact order amount using your order number as reference
  • Send your receipt to support@677mall.com or WhatsApp +677 7224670
  • Your order will be confirmed once payment is verified

📱 M-SELEN Mobile Money

Pay quickly using your M-SELEN mobile money account.

  • Select M-SELEN at checkout
  • Send the exact amount to 7224670 using your M-SELEN app
  • Use your order number as the payment reference
  • Send your receipt to support@677mall.com or WhatsApp +677 7224670
  • Your order will be confirmed once payment is verified

💳

Visa Card payments coming soon! We are working on adding Visa card payments to make checkout even easier.

Step 5
Track Your
Order

Once your order is placed and payment confirmed, you can follow its progress every step of the way.

📍 To track your order: Log into your account → Go to My Account → Orders → Click on your order to see its current status.
On Hold

Payment Pending

Your order is placed and waiting for payment confirmation. You can still cancel at this stage.

⚙️
Processing

Payment Confirmed — Order Being Prepared

Payment verified and vendor is preparing your order. You can still cancel at this stage. Once past processing, cancellation is no longer available.

🚚
Shipped / Out for Delivery

Your Order is On Its Way

Your order has been dispatched. Cancellation is no longer available at this stage.

Delivered / Completed

Order Received

Your order has been delivered. Contact us at support@677mall.com within 24 hours if there is any issue.

✖️
Cancelled

Order Cancelled

Your order was cancelled. Only available while On Hold or Processing. If paid, a full refund will be issued.

Shopping Tips
Tips for a Great
Shopping Experience
🔒
Never Pay a Vendor Directly

All payments must go through 677 Mall only. Never send money directly to a vendor outside the platform.

📸
Save Your Receipt

Always take a screenshot or save your payment receipt. You’ll need it if there’s ever an issue with your order.

📦
Check Delivery Timeframes

Local vendors set their own delivery times. International vendors must deliver within 14 days. Check before ordering.

Report Issues Within 24 Hours

If your order arrives damaged or not as described, contact us within 24 hours of receiving it to be eligible for a refund.

🏪
Look for the Official Store Badge

The 677 Mall Official Store is our own verified store. Look for the badge for guaranteed quality and reliability.

📞
We’re Here to Help

Contact us at support@677mall.com or WhatsApp +677 7224670. We respond within 1 business day.

STILL NEED HELP?

Our team is ready to assist you with any questions.


STILL NEED HELP?

Our team is happy to assist you with any questions about shopping on 677 Mall.


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