HOW TO SHOP
ON 677 MALL
New to 677 Mall? This guide walks you through everything — from browsing products to receiving your order.
Browse & Find
677 Mall has products from local Solomon Islands vendors and international sellers. Here’s how to find what you’re looking for.
🛍️ Browse by Category
Click Products in the top menu to explore categories including Beauty & Personal Care, Fashion & Apparel, Shoes & Footwear, Jewellery, Home & Living, DIY Art & Craft, Electronics & Gadgets, and Men.
🔍 Search for a Product
Use the Search bar at the top of any page. Type in what you’re looking for — a product name, brand, or keyword — and press Search.
🏪 Browse a Vendor’s Store
Each vendor on 677 Mall has their own store page. On any product listing, click the vendor’s store name to visit their full store.
Create Your Free Account
You need a 677 Mall account to place orders and track your purchases. Creating one is free and only takes a minute.
👤 Sign Up as a Customer
Go to 677mall.com/my-account and click Register. Select “I am a Customer,” fill in your details, and click Register.
📋 Or Register During Checkout
You can also create your account at the checkout stage. We recommend creating an account so you can easily track your orders later.
Add Products to Your Cart
Once you’ve found what you want, adding it to your cart is simple.
🛒 Click “Add to Cart”
On the product listing or product page, click the Add to Cart button. You can continue browsing and add more items before checking out.
🎨 Select Your Options First
Some products have multiple options such as size, colour, or style. Click Select Options, choose your preference, then add to cart.
🧺 Shop from Several at Once
You can add products from different vendors to the same cart and checkout in one go. Each vendor fulfils their part separately.
Checkout & Pay
677 Mall currently accepts Bank Transfer and M-SELEN mobile money payments. Visa card coming soon.
🏦 Bank Transfer
- Select Bank Transfer at checkout
- Complete your order — you’ll receive 677 Mall’s bank details on screen and via email
- Transfer the exact order amount using your order number as reference
- Send your receipt to support@677mall.com or WhatsApp +677 7224670
- Your order will be confirmed once payment is verified
📱 M-SELEN Mobile Money
- Select M-SELEN at checkout
- Send the exact amount to 7224670 using your M-SELEN app
- Use your order number as the payment reference
- Send your receipt to support@677mall.com or WhatsApp +677 7224670
- Your order will be confirmed once payment is verified
💳 Visa Card — Coming Soon
We’re working on adding Visa card payments to make checkout even easier.
Track Your Order
Once your order is placed and payment confirmed, you can follow its progress every step of the way. All orders — local and international — are collected at the 677 Mall Storefront in Kukum, Honiara.
⏳ Order Received
Your order is placed and waiting for payment confirmation. You can still cancel at this stage.
⚙️ Processing
Payment verified and the vendor is preparing your order. You can still cancel at this stage — once past Processing, cancellation is no longer available.
🚚 On Its Way to the Storefront
How your order gets to the storefront depends on where it’s coming from:
📦 Ready for Pickup
Your order has arrived at the 677 Mall Storefront and is ready for you to collect.
✅ Collected / Complete
You’ve picked up your order from the storefront. Contact us at support@677mall.com within 24 hours if there’s any issue.
✖️ Cancelled
Your order was cancelled. Only available while On Hold or Processing. If paid, a full refund will be issued.
Shopping Experience
🔒 Never Pay a Vendor Directly
All payments must go through 677 Mall only. Never send money directly to a vendor outside the platform.
📸 Save Your Receipt
Always take a screenshot or save your payment receipt. You’ll need it if there’s ever an issue with your order.
🏪 All Orders Are Storefront Pickup
Every order — local and international — is collected at the 677 Mall Storefront. Local orders arrive within 1 week; international orders within 3-4 weeks.
⚡ Report Issues Within 24 Hours
If your order arrives damaged or not as described, contact us within 24 hours of collecting it to be eligible for a refund.
🏪 Look for the Official Store Badge
The 677 Mall Official Store is our own verified store. Look for the badge for guaranteed quality and reliability.
📞 We’re Here to Help
Contact us at support@677mall.com or WhatsApp +677 7224670. We respond within 1 business day.