SHIPPING &
DELIVERY
Every order is collected at our storefront in Honiara. Here’s what you need to know.
📍 Pickup only — no home delivery. Every order is collected in person at the 677 Mall Storefront in Kukum, Honiara.
No shipping fee, no hidden costs. Just pay for your order.
Pickup
Once your order is placed and paid, here’s what happens.
📍 To track your order: Log into your account → My Account → Orders → click on your order to see its current status.
📦 Order Received
We’ve got your order and it’s on file.
⏳ Order Awaiting Payment Confirmation
We’re checking the payment proof you uploaded at checkout.
💳 Payment Confirmed
Your payment has been verified.
⚙️ Order Processing
We’re preparing your order. This is usually the longest step — typically 3–4 weeks.
📦 Order Packed
Your item has been packed and is being made ready for pickup.
🟢 Ready for Pickup at 677 Mall
Your item is ready and waiting for you at our storefront in Kukum, Honiara — we’ll notify you.
✅ Order Collected
You’ve picked up this item.
🎉 Order Complete
Every item in your order has been collected — all done!
📬 Items may arrive and become ready separately — since your order is received from our warehouse overseas in stages, different items can be ready for pickup on different days. If your full order happens to arrive together, you can collect everything in one visit; otherwise we’ll let you know each time something’s ready, and you can come by whenever it suits you.
Your Order
Every order is collected from 677 MALL.
677 MALL STOREFRONT
Chengs Building, Kukum, Honiara, Solomon Islands
📱 WhatsApp / Phone: +677 7224670
✉️ Email: store@677mall.com
⏰ Please collect within 1 week of being notified. Orders not collected within a week may incur a storage fee.
🪪 No ID needed — just your order ID and name to confirm it’s yours when you collect.
👥 Sending someone else to collect for you? That’s fine — just let our team know their name when they arrive. We’ll note on your order who picked it up.
Is Delayed?
We aim to have every order ready within 3–4 weeks.
⏳ Still waiting after 30 days? If your item has been in Processing for 30 days or more, you’re eligible to request a refund. See our Refunds & Cancellations page.